Priority handling within 7 days
For quantity discrepancies, missing items or visible damage, contact us promptly after receipt.
Home › Warranty & After-sales
Fast response with complete documents
Once photos, labels and shipping evidence are complete, we will accelerate verification.
Shipping damage assistance
We assist in organizing evidence and communicating with logistics channels.
Traceable process
Cases are tracked by PI, batch and logistics information.
Service process
1
Submit request
Provide PI number, issue description and supporting files.
2
Verification
We verify the information and may request additional evidence.
3
Solution
We propose replacement, repair or another agreed solution.
4
Closure
The case is followed through and recorded for traceability.
Apply for warranty service
Complete the form below and our team will contact you as soon as possible.